Simplify the process mapping definition and see the results.
Describing and simplifying the process mapping definition we are all familiar with is the main objective involved in many small businesses. The activities surrounding business processes require definition and aligning with mapping or charting creating guidelines and directions.
If process mapping is defined and interpreted in an easy to understand format, anyone who has interest in it should be easily able to see their roll and function in the overall process of the job.
When process maps are working efficiently, the bottlenecks, the rework, and the delays should all be readily obvious to every employee as they point out what went wrong, as well as who did it.
A good map should represent the work flow from the customer angle as well, depicting whether the process steps help make the transactions profitable for them as well.
